Discover useful communication strategies for the workplace

Effective communication is essential to any professional workplace. From a simple email request for your colleague to help you, to developing a presentation for the board of directors, these are acts of communication that require a good degree of persuasion. The ability to persuade is crucial in the business world. If you can master the art of effective communication, you can win the support of others, unify your team and encourage them to work together. As an executive professional, speaking well is important but speaking with persuasive ability is the actual golden key to success. This program is specifically designed to provide you with the right aptitude, knowledge and skillset required to be an effective communicator.

What topics will you cover?

• Discuss the need to become an Effective Communicator

• Examine and understand the four different type of communication styles

• Explore the fundamental of building trust and empathy

• Demonstrate the ability of being flexible

• Examine the six steps of negotiation process

• Demonstrate the communication styles in a difficult conversation
  

What will you achieve?

• Examine how and why people communicate and mis-communicate with each other.

• Understand and comprehend communication style differences.

• Identify your personal communications style

• Recognise different styles and adapt to “fit” that of the listener.

• Improve your ability to build trust, to influence and to negotiate effectively....even with difficult people.

• Apply your communication style in the workplaceEngage in challenging conversations with positive outcomesReflect on your personal style and technique

Who is the program for?

This programme is designed for professionals who want to discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.